Company Name: Eastern Property Advocates (“we”, “us”, “our”)
ABN: 99 655 659 856
Address: VIC 3129
Email: contact@easternpropertyadvocates.com.au
Phone: 0410227788
Last Updated: 28th October 2025
We are committed to protecting your privacy and handling your personal information in a secure and responsible manner. This Privacy Policy outlines how we collect, use, disclose, secure and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We may collect personal information directly from you or from third parties, which may include:
Identity and contact details: name, postal address, residential address, email address, telephone number, social media handle.
Property, financial and transaction information: details of properties you are interested in, your budget, pre-approval or finance details, investment preferences, and any related financial information.
Website and digital usage data: IP address, device or browser information, operating system, page views, session data, search queries, cookies, geo-location data.
Other personal information provided by you or authorised third parties.
We generally do not collect sensitive information (e.g., racial or ethnic origin, health information, political opinions) unless permitted by law and you give your explicit consent.
We collect personal information by various means including:
When you use our website, submit enquiry forms, register for a report or interact with us via email, text, phone call or in person.
Through cookies, analytics tools, tracking technologies and third-party social media platforms.
From other parties (such as solicitor, conveyancers, mortgage brokers, financial advicer, real estate agents, digital platforms such as cordiality and Idforme) when you authorise or facilitate us to deal with them.
We collect, hold, use and disclose your personal information to:
Provide you with our services as a buyer’s agent, vendor’s advocate and property advocate (search, appraisal, negotiation, conducting any sort of due diligence, settlement support).
Respond to your enquiry, schedule consultations, claim reporting, manage our relationship.
Undertake due diligence, property analysis, appraisal and strategic advice.
Send you newsletters, market insights, promotional offers (where you consent).
Conduct internal record-keeping, quality assurance, analytics and business improvement.
Comply with legal, regulatory and professional obligations.
If you do not provide the required personal information, we may be unable to provide you with our full services.
We may disclose your personal information to:
Our service providers and contractors (website hosts, IT services, cloud storage, mailing houses, property consultants).
Real estate agents, conveyancers, solicitors, mortgage brokers, property photographer & videographer, property copywriter, property floor planer, property managers and other allied professionals with your verbal or written consent.
Government agencies, regulators or law enforcement if required by law.
Other third parties you authorise us to disclose your information to.
We will not sell or rent your personal information to other organisations for marketing purposes.
While we operate primarily in Melbourne, Australia, your personal information may be disclosed to recipients located outside Australia (for example cloud-based services). When we do so, we will take reasonable steps to ensure they handle the information in a manner consistent.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Measures may include: secure servers, encryption, access controls, password protection, staff training, regular auditing. However, no internet transmission or storage system is completely secure.
You have the right to request access to the personal information we hold about you and to ask us to correct any information that is inaccurate, incomplete, outdated or misleading. To make a request please contact us at the email address above. We will respond within a reasonable time (typically within 30 days). We may require proof of identity before granting access.
We may send you marketing or promotional materials if you have consented to receive them. You can opt out of direct marketing at any time by following the unsubscribe link in any communication or contacting us at the email above.
We use cookies and analytics tools (such as Google Analytics) to monitor website traffic, user behaviour and improve services. Cookies do not necessarily identify you personally. You may choose to disable cookies via your browser settings but this may affect your user experience.
We will retain your personal information for as long as it is necessary to fulfil the purposes for which we collected it, to comply with legal obligations, to resolve disputes, or to maintain our records. If no longer required, we will securely destroy or de-identify the information.
In the event your personal information is subject to a data breach that is likely to result in serious harm to you, we will comply with the Notifiable Data Breaches scheme under the Privacy Act and notify you and the Office of the Australian Information Commissioner (OAIC) in accordance with the law.
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Last Updated” date changed. We encourage you to review this policy regularly.
If you have any questions, concerns or complaints about this Privacy Policy or how we handle your personal information, please contact:
Privacy Officer
Director Amir Sharifi at Eastern Property Advocates
Email: contact@easternpropertyadvocates.com.au
Phone: (+61) 0410 227 788
If you are not satisfied with our response you may lodge a complaint with the Office of the Australian Information Commissioner:
OAIC – https://www.oaic.gov.au/
GPO Box 5218, Sydney NSW 2001
and/or Consumer Affairs Victoria at https://www.consumer.vic.gov.au/
121 Exhibition St, Melbourne VIC 3000
